Disclosure of Information
September 24, 2021
Chapter 182, Subchapter B of the Texas Utilities Code makes confidential a water utility customer's address, telephone number, account records, social security number, and information relating to the volume or units of utility usage, or the amounts billed to or collected from the individual for utility usage. However, utility customers may elect to authorize disclosure of this information by completing a form.
Customers may rescind a request for disclosure by submitting a written request to the McCoy Water Supply Corporation Office.
WE MUST STILL PROVIDE THIS INFORMATION UNDER LAW TO CERTAIN PERSONS.
Regardless of the confidentiality provision in Utilities Code Sec. 182.052, we must still provide this information to (1) an official or employee of the state or a political subdivision of the state, or the federal government acting in an official capacity; (2) an employee of a utility acting in connection with the employee's duties; (3) a consumer reporting agency; (4) a contractor or subcontractor approved by and providing services to the utility or to the state, a political subdivision of the state, the federal government, or an agency of the state or federal government; (5) a person for whom the customer has contractually waived confidentiality for personal information; or (6) another entity that provides water, wastewater, sewer, gas, garbage, electricity, or drainage service for compensation.
See Texas Public Information Act, Government Code Sec. 552.147, for limitations on disclosure of Social Security numbers.